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Terms and Conditions

Welcome to Vegfrooto! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use, which govern Vegfrooto's relationship with you in connection to this website.

1. General Terms

Vegfrooto is an online platform that specializes in selling fresh fruits, vegetables, and select fast food items. By placing an order on our website, you agree to purchase the products at the listed prices.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.

3. Order Placement and Cancellation

Once you place an order through our platform, it is processed immediately. You may cancel your order within 30 minutes of placing it, but cancellation is not guaranteed if the order is already being processed for delivery.

4. Payment Methods

We accept a variety of payment methods, including credit/debit cards, net banking, and UPI. All transactions are securely processed through our payment gateway. We do not store your payment details on our platform.

5. Delivery Terms

We deliver on the next day of ordering the items. Delivery times may vary depending on your location and product availability. Any delivery charges applicable will be clearly mentioned during the checkout process.

6. Refund and Return Policy

We do not provide refunds. However, if you receive a damaged parcel or defective items, you can contact customer service for a replacement or return. Refunds are not allowed. Returns or replace requests are allowed till 11 PM.

7. Limitation of Liability

Vegfrooto shall not be liable for any damages arising from the use of or inability to use our platform. We are not responsible for any damages caused by delays in delivery due to unforeseen circumstances.

8. Images for Reference Only

The images of fruits and vegetables provided on the VegFrooto website and app are for reference purposes only. These images are intended to give users an idea of the appearance of the products but may not accurately represent the actual items received. Variations in color, size, and appearance can occur due to natural factors or different batches. VegFrooto does not guarantee that the products delivered will exactly match the images shown.

9. Changes to Terms and Conditions

Vegfrooto reserves the right to change these terms and conditions at any time. Any updates will be posted on this page, and continued use of the platform will constitute acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in Jaipur.